Strategies for Improving Any Organization


In Japan, there is a mindset and practice being taught in every organization. It is called kaizen or continuous improvement. It was conceptualized by Masaaki Imai. This practice encourages and promotes reflection, standardization, teamwork and the mastery of the processes for better results. It asks a fundamental question “how can I do this better?” The concept is already known here in Singapore and the world.

Organizations have to realize that changes are not immediate. It is more like doing it for the long haul and achieving better results at a period in time. There are many methodologies or strategies companies can undertake. Some of the strategies include:

Six Sigma

Six Sigma is famous as big companies and corporations use this to enhance the quality of output of business processes and systems. For small businesses, they can profit immensely by knowing the principles of Six Sigma.

But before anything else, you have to know the three major concepts of Six Sigma. One is quality product (that conforms to set standards), quality standards (determined implicitly or explicitly by the customers) and variation (refers to the nonconformity of the expectations or specifications).

Six Sigma refers to quality standards with two outcomes – either met or not met. There should be no in-between.

Lean Thinking

You have to know that there are two pillars of Lean Thinking – respect people and develop relentless focus on improvement. How do you respect people? It is through providing culture of growth and more learning, safety and high morale. This is done to test the status quo. Another pillar is to develop relentless focus on improvement that seeks to bring quality products or services in the shortest time.

Toyota is famous for imbibing this strategy. It can also be considered by small entrepreneurs.

Theory of Constraints

The Theory of Constraints banks on the fact that restraints or restrictions are everywhere. The Theory applies to both product and service companies. It is said that in every business, there is at least one constraint and that is what keeps the company from achieving maximum potential.

It is important that you identify the weakest point or link. It is called a bottleneck. The company can overcome a bottleneck by elevating the performance not just improve other steps following it. The good thing about this is that bottlenecks are easy to spot usually by asking the employees what factors are slowing them down.

There you go. These strategies sound complicated that is why it is for bigger corporations but just know that you can also apply it even if you have a smaller business.

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